Deductible: For insurance premiums without a deductible, 100% reimbursement for all insured events. For insurance premiums with a partial deductible: For illness treated on an outpatient basis, the deductible is 20% of the reimbursable claim, but at least EUR 25 per insured person. No deductible i all other cases.
Booking deadline: Please book your travel insurance at least 30 days before the start of your trip. This information is only an example of the scope of insurance exempary. You can obtain the complete terms and conditions from Plantours. You can also view the conditions on the Internet at www.hmrv.de/avb
The tariff descriptions and the insurance conditions VB-RKS 2024 (SFE20-D) of HanseMerkur Reiseversicherung AG are decisive for the insurance cover.
Out-of-court arbitration and complaint procedures: Attempts at arbitration and complaints can - if an agreement cannot be reached with HanseMerkur - be directed to the following arbitration and complaints centers: Responsible for all classes of insurance: Versicherungsombudsmann e.V., Postfach 08 06 32, D-10006 Berlin www.versicherungsombudsmann.de