Our included services really stand out!

Included services on the Lady Diletta

To make your holiday simply enjoyable, we have put together a "package" for you with many services, so that you can enjoy a carefree river cruise. In addition, many large and small amenities will make your trip even more comfortable.

• Comfortable cruise in the selected cabin/category
• Full board with champagne breakfast, lunch and dinner
• Culinary extras with afternoon coffee and tea with cake
• Free coffee and tea station from morning to night
• Complimentary welcome drink on board & festive gala dinner
• Mobile audio system during the excursions & information material for your trip
• Experienced Plantours cruise tour guide
• Payment of all port and lock fees
• WLAN included**

**Internet reception in the form of WLAN is included on board. Continuous reception cannot always be guaranteed; there may be temporary interruptions in network coverage on some sections. We ask for your understanding. If you have any questions, please contact the hotel management at reception

Beverage Packages Selection: Silver, Gold, Platinum

Beverage package on board, bookable per cabin
You have the choice between three attractive beverage packages!
Choose according to your tastes and keep full control over your costs on board!

Beverage package silver (non-alcoholic):

• Sparkling and non-carbonated mineral water (by the glass)
• Softdrinks (Cola, Cola light, Fanta, Sprite, Bitter Lemon, Ginger Ale, Tonic Water)
• various fruit juices and fruit juice spritzers
• 20% discount on all bottled wines

Preis: 13 € per person per night

Beverage package Gold:

• Sparkling and non-carbonated mineral water (by the glass)
• Softdrinks (Cola, Cola light, Fanta, Sprite, Bitter Lemon, Ginger Ale, Tonic Water)
• various fruit juices and fruit juice spritzers
• Draught beer and Alster/Radler
• Wheat beer
• non-alcoholic beer / wheat beer
• open house wines (white, rosé and red), also as spritzers (by the glass)
• open sparkling wine and prosecco (by the glass)
• Selection of wines by the glass (by the glass)
• Selection of sparkling cocktails, non-alcoholic cocktails and long drinks
• Cocktail of the day (with / without alcohol)
• Selection of spirits (house brand)
• 30% discount on all bottled wines

Preis: 27 € per person per night

Beverage package Platin:

• Sparkling and non-carbonated mineral water (by the glass)
• Softdrinks (Cola, Cola light, Fanta, Sprite, Bitter Lemon, Ginger Ale, Tonic Water)
• various fruit juices and fruit juice spritzers
• Draught beer and Alster/Radler
• Wheat beer
• non-alcoholic beer / wheat beer
• open house wines (white, rosé and red), also as spritzers (by the glass)
• open sparkling wine and prosecco (by the glass)
• large selection of wines by the glass (by the glass)
• large selection of cocktails (with / without alcohol), sparkling cocktails and long drinks
• large selection of spirits / schnapps
• Barista coffee (crema, cappuccino, espresso, latte macchiato, latte coffee) from the bar
• 50% discount on all bottled wines

Your additional platinum benefits:

• Mineral water for the excursions (0.5 lt. per guest/excursion)
• 20% discount for on-board laundry (washing and ironing)

Preis: 35 € per person per night

Please note:

The beverage package must be booked by all persons in a cabin. Only the same beverage package can be booked per cabin (exception: children under 18 years of age). The beverage packages are not transferable to other persons. Drinks are served from 10:00 a.m. to 12:00 a.m. and are served exclusively in glasses. The beverage packages can only be booked for the entire duration of the cruise and only in advance. Drinks from the mini-bar are not included in the packages.

Travel documents
The customer is responsible for procuring and carrying the travel documents required by the authorities, any necessary vaccinations, visas and for complying with customs and foreign exchange regulations.

Travel insurance

Travel cancellation and curtailment

What is insured?
You cannot or not as scheduled commence your journey because of the following event.

• Death, severe accidental injury
• Unexpected severe illness, Intolerance to a vaccine, pregnancy
• Damage to your property as a result of fire, elementary, event or intent criminal of a third party

What will be replaced?

• In case of non-commencement of the journey, we replace you among other things the contractually owed travel cancellation costs
• In case of interruption of journey, we replace the provable incurrend additional return travel costs as well as proportionally unused travel services.

Deductible: For insurance premiums without a deductible, 100% reimbursement for all insured events. For insurance premiums with a partial deductible: For illness treated on an outpatient basis, the deductible is 20% of the reimbursable claim, but at least EUR 25 per insured person. No deductible i all other cases.
Booking deadline: Please book your travel insurance at least 30 days before the start of your trip. This information is only an example of the scope of insurance exempary. You can obtain the complete terms and conditions from Plantours. You can also view the conditions on the Internet at www.hmrv.de/avb
The tariff descriptions and the insurance conditions VB-RKS 2024 (SFE20-D) of HanseMerkur Reiseversicherung AG are decisive for the insurance cover.
Out-of-court arbitration and complaint procedures: Attempts at arbitration and complaints can - if an agreement cannot be reached with HanseMerkur - be directed to the following arbitration and complaints centers: Responsible for all classes of insurance: Versicherungsombudsmann e.V., Postfach 08 06 32, 10006 Berlin www.versicherungsombudsmann.de

Insurance conditions

The information sheet gives you a brief overview of the main contents of our insurance product. The insurance cover is described in full in the insurance conditions. To ensure that you are fully informed, please read through all the documents.

Information sheet: Travel cancellation and curtailment

Insurance terms and conditions

Status: June 2024

The current insurance rates can be found on the travel pages under travel planning.